Meet the Company
Thomas Asciolla: Owner/Tech I am proud to be the owner of such a fine organization. I started as a helper for my father in-law 30+ yrs ago, I quickly learned the values and good character and true leadership. We at Apex Appliance Repair believe in great customer service and honesty. When either I or one of our experienced Techs arrives at your home, we bring our own personal values with us, we will be respectful to your property, and above all, we will be honest. We will diagnose your problem, give you a written estimate before any work is done and complete the repair as quickly and efficiently as possible. If we feel your machine is not worth repairing, we will tell you that.
My business has been around for over 30 years on that kind of straight up honesty, and I’m proud of it. We are a small company but have a sophisticated operation. We answer your calls 24/7 and have emergency service available anytime, and we have State of the Art computer software to keep track of all of our customer’s history, so if you ever loose you warranty receipt, no problem, we have it. We all have our own families with our own children, houses and similar responsibilities as our customers do, so we know that we are always held accountable for all of our actions, not only for our customers but for our own families as well. This is why we guaranty top quality workmanship from all of our staff. We guaranty all of our work for 2yrs and will stand by everything we do, if for whatever reason we cannot fix your problem we will give you a full refund. We built our reputation with hard work and dedication and love to have the opportunity to serve you as our customer. Read the Q & A Interview with Tom: Challenges of Running A Small Business in New Jersey NEW: I added a blog to share some thoughts and stories from time to time about my daily appliance repair service calls in NJ. Take a look!
Ray Muller: Service Manager/Tech
I have been a service Tech for Apex Appliance for over 10 yrs, and I am very proud of the service we offer to our customers. We don’t push sales like larger companies and we don’t try to sell you cleaning packages like some other companies, we are in the business to serve you. We look to fix your problem and make your life simple again, for the lowest price possible, because we all know what a pain it is when something breaks out of the norm. I have several electronic training course degrees and continue my education yearly, flying to different parts of the country attending new product training seminars. I am certified in refrigeration and front load washer technology. I am also gas appliance certified and carry an EPA certification as well.
Gage Burdge / Service Tech
I am currently working with Apex Appliance Repair & Air Duct Cleaning, servicing and cleaning Chimney’s and Dryer Vents. I started over year ago and I am proud to have found such a great company to work for. As a military veteran I understand the importance of honesty and integrity in everything I do, so working here is a great fit for me. They constantly strive to be great in everything they do, I am very proud to work here. I am C-DET Certified from the Chimney Institute of America and work at the highest level of excellence.
Thomas Asciolla JR. /Manager Air Duct and Dryer Vent Cleaning
I have worked with my dad for 5 years through High School learning the appliance repair trade. After serving in the Navy, I am now working and managing the Air Duct and Dryer Vent Cleaning portion of the business. I have trained alongside the best in the business and now I am practicing my trade. I am C-DET Certified from the Chimney Institute of America and work at the highest level of excellence.
Andy / Air Duct & Dryer Vent Cleaning Tech
Hi I’m Andy, I have been cleaning air ducts, chimneys and dryer vents for 5 years. I enjoy my work and like to help people protect their homes. Working for Apex is great, all of the techs are very trained and know their stuff. I am very proud of my C-DET certification form CSIA.
Luis / Service Tech
I’m Luis, I have been with the company for 3 years working as a C-DET certified tech cleaning and repairing dryer vents and chimneys. I have 5 years experience in carpentry and attic repairs. I enjoy working at Apex, they do it right. The office crew is the very best which makes our life on the road very nice.
James / Service Tech
My name is James, I am new to the dryer vent industry and have been working as a tech for 1 year. I earned my C-DET certification from CSIA, Chimney Safety Institute of America. I am very proud as this was very challenging. The leadership here is highly respectful and makes working here great. I enjoy educating the customers on the proper way to stay safe and help educate them on fire safety
Bill Naylor / Office Manager I am the office manager here at Apex Appliance, and the person on the front lines. It is great to be part of a company who has been around for 30 years providing great service to its customers. It makes my job easy when the standards we set as a company are so high, making the customer service portion of my job very easy. I enjoy working with the crew and providing the type of service we offer to our customers.